FAQ
Q
Can I purchase the digital items if I live in the US?
A
🌍 All of my products are digital downloads, so you can access them no matter where you are in the world. You can pay with a credit card or PayPal. Customers from all over the world—including the U.S., Europe, Asia, and beyond—have already made purchases.
Q
Are there any countries where purchases from STORES are not available?
A
Most countries can access and purchase through STORES without any issues.
However, in some regions, restrictions on credit card or PayPal payments—or local internet regulations—may prevent a successful transaction.
If you have any trouble making a purchase, please feel free to contact me via the inquiry form or send me a message on Instagram.🌸
Q
I haven't received a link to practice sheets after purchasing.
A
This product is a digital download. After purchase, you can download the practice sheets directly from your purchase history on STORES.
Please log in to STORES with the email address you used for the purchase, go to My Page → Purchase History, and you should see the download link there.
If you do not see the download link, please also check the purchase confirmation email from STORES, as it sometimes contains the download information.☺️👍
Q
The purchase screen is in Japanese and hard to understand. Can it be displayed in English?
A
Yes, it can. When making a purchase, tap “Japanese” in the top right corner of the screen and switch it to “English”.👍🌸
Q
Where can I download my purchased digital product?
A
After your purchase, you will receive an order confirmation email from “[email protected].”
You can download the product using the link included in that email.
✅ If you have registered an account with the store, you can also log in to your account and download the item from your purchase history page.
Q
I cannot find the order confirmation email.
A
Please check whether the email from “[email protected]” has been delivered to your spam or junk folder.🙏🌸
Q
I am unable to download the PDF.
A
Please try the following:
Make sure your device meets the recommended system requirements
Update your OS and browser to the latest version
Restart your device and try again🙇🌸